Terms & Conditions

By using this website or placing an order you agree to these terms. Please read them together with our Privacy Policy, Shipping Policy and Returns Policy.

1. Products

Our imitation jewellery is made from base metals with plating and is not solid gold or precious metal; "18K gold plated" describes the finish. Product photos are representative; slight variations in colour and finish are natural for beautifully crafted pieces.

2. Prices & payment

All prices are in Indian Rupees and inclusive of GST. Payments are processed securely by Razorpay. Cash on Delivery is offered at our discretion for eligible pincodes and orders up to ₹10,000. We may cancel an order and issue a full refund if a price or stock error is found.

3. Orders

An order is confirmed when you receive an order confirmation. We may decline or cancel orders that appear fraudulent or cannot be delivered to the address provided.

4. Shipping, returns & refunds

Delivery timelines, charges, return eligibility (7 days from delivery) and refund timelines are set out in our shipping and returns policies.

5. Coupons & gift vouchers

Coupons are subject to their stated conditions and cannot be exchanged for cash. Gift vouchers can be redeemed on this website until their expiry date; unused balances remain on the voucher.

6. Intellectual property

All content on this website (images, text, logos and designs) belongs to Prete Jewels and may not be reused without permission.

7. Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts where Prete Jewels is registered.

8. Contact

[email protected] (Mon–Sat, 10 AM – 6 PM IST) · Prete Jewels, Kerala, India